A guest deciding on lunch and someone planning a special evening don't expect the same things. WhatsApp marketing for restaurants lets you communicate in a way that fits the reason for the visit and the timing of the campaign. With Pushouse, you can handle your opt-in customer messaging and the announcements on your website together, and plan a clearer experience that runs from the menu to a return visit.
During busy hours it can be hard to keep up with recurring questions, and on quiet days it can be hard to reach guests who have visited before. Vague offer terms also add to your phone and message traffic. Start by making clear which location, days and hours the offer is valid for. Check the permissions on your contact list and where your customer information comes from. Then give each goal its own scenario: announcements, answering questions and repeat visits.
Announce a weekday menu or a time-limited offer to your selected customer list with WhatsApp Campaigns. Share the menu link, restaurant location and eligible hours in the message. Create separate messages by location so each guest can find the offer relevant to them.
Explore bulk messaging for restaurant campaignsUse WhatsApp Flow to ask for the location, date and party size step by step. Collect table or special-occasion requests in the same conversation and pass them to the relevant team. Your team can review availability with those details and complete the reservation conversation.
Explore WhatsApp Flow for restaurant reservation enquiriesPublish videos showing food presentation, dining rooms and outdoor areas on your website. Upload and manage them with Video Hosting, then embed them on the relevant menu or venue page. Let guests explore your restaurant’s atmosphere in more detail across devices.
Explore Video Hosting for restaurant introductionsOffer a contact invitation to visitors interested in a new menu, special evening or group-dining offer. Use Lead Capture Pop-ups to collect their details for follow-up. Explain what information you will share so your team’s response matches the guest’s expectations.
Explore lead capture pop-ups for restaurantsHelp guests discover the food and drinks listed in your online product catalog with the AI Shopping Assistant. Let them reach the description and menu item they are looking for. Use WhatsApp Flow choices for the menu, restaurant location and reservation requests to continue the conversation around their needs.
Explore the AI sales assistant for restaurant questionsStart with your priority, then connect sales, customer conversations and the storefront experience.
Offer menu browsing, reservation enquiries and order questions. Use WhatsApp Flow to collect the branch, date and party size at the relevant step, share the menu link automatically and pass reservation enquiries to your team.
Explore the module: WhatsApp Flow AutomationRestaurants use WhatsApp marketing to announce menus and events, collect reservation enquiries and answer guest questions. WhatsApp Campaigns send menu links, locations and offer hours to selected opt-in customer lists. WhatsApp Flow gathers dates and party sizes from guests requesting a reservation. Lead Capture Pop-ups on your website collect contact details from visitors who want announcements. For example, your team can follow up on an enquiry from a special-evening campaign to confirm availability and menu details. Discover WhatsApp Flow for restaurants
Tell us about your locations, your website and the campaign you want to prioritize. Let's settle on a workable starting point based on your customer data and how you work today.
