Deciding where to stay takes more than a room photo. Guests want to know about getting there, room features, your child policy and which options suit their dates. WhatsApp marketing for hotels brings these pre-booking questions and your seasonal campaigns together in a clear communication plan. With Pushouse, you can take the interest that starts on your website and prepare it for the booking conversation your team will handle.
One guest may be comparing room types while another looks for transfer or early check-in details. Showing them all the same campaign copy won't answer those questions. Start by getting clear on your hotel's current information, your offer terms and how guests can reach your reservations team. Decide which system you'll use to verify information that changes, such as rates and availability. Use WhatsApp Flow to collect dates, guest count and room preferences so your reservations team can prepare a suitable stay offer.
Help guests discover rooms or stay packages listed in your website’s product catalog with the AI Shopping Assistant. Bring room features, bed configurations and included services together in the catalog descriptions. Make it easier for guests to find a suitable option and begin a booking conversation with those details.
Explore the AI sales assistant for room questionsAnnounce early-booking, weekend or long-stay offers to selected customer lists over WhatsApp. Share the stay dates, included services and offer page in the message. Plan different campaign copy for needs such as a family holiday or a short city break.
Explore bulk messaging for stay campaignsUse WhatsApp Flow to collect arrival and departure dates, guest count and room preferences in chat. Create separate paths for room information, stay offers and existing reservation questions. Your reservations team can review suitable options and continue the conversation with the details the guest has shared.
Explore WhatsApp Flow for stay enquiriesInvite visitors exploring a room or package page to request more information about the offer. Use Lead Capture Pop-ups to collect contact details and help your team follow up. Match the invitation wording to the relevant stay package.
Explore lead capture pop-ups for hotelsShow a short exit survey to visitors who are about to leave your website. Ask which factor influenced their decision, such as travel dates, room information or comparing rates. Use the answers to improve room descriptions, package presentation and frequently asked questions.
Explore exit-intent popup options for website exit surveysStart with your priority, then connect sales, customer conversations and the storefront experience.
Create separate paths for room information, stay offers and existing reservation questions. Collect arrival and departure dates, guest numbers and room preferences in chat, then pass the enquiry to your reservations team.
Explore the module: WhatsApp Flow AutomationHotels use WhatsApp marketing to promote stay offers and organize pre-booking questions before connecting guests with the relevant team. WhatsApp Campaigns introduce seasonal packages to selected guest lists. WhatsApp Flow collects arrival and departure dates, guest numbers and room preferences. On your website, the catalog-based AI Shopping Assistant helps visitors explore room and package descriptions. For example, your reservations team can use these details to review an enquiry from a guest interested in a weekend offer. Explore WhatsApp Flow for hotels
Share your room options, your website and the questions your team answers most often. Let's review together which communication scenarios fit your current system.
