pushouse
WhatsApp automation

WhatsApp Reorder Reminders

Plan WhatsApp reminders around the replenishment cycles of regularly used products. Make it easier for customers to buy what they need again.

Reorder RemindersExample preview
Example store10:24

Hi Deniz,
Ready for more of your favourite coffee? Explore the current pack options on the product page.

View Product

Encourage repeat purchases with WhatsApp reminders timed to product replenishment cycles.

Example scenario. Content and setup are tailored to your business.

  1. 01

    Previous purchase

  2. 02

    Replenishment cycle

  3. 03

    Repeat order

One module, tailored to the way your business works.

An order for coffee, skincare or household essentials can be the starting point for a repeat purchase. With Pushouse Reorder Reminders, invite customers back at a time that fits the product’s replenishment cycle. Give them a direct route to a familiar product without another search.

Match communication to the product’s purchase cycle

Customers do not reorder every product at the same interval. Plan different communication for regularly consumed goods and longer-lasting accessories. Consider how the product is used and the purchase patterns in your store.

Focus on one product and a clear next step

Highlight the product the customer bought before and provide a link to review it again. Make current pack options and product information easy to find on the page. Customers can continue shopping when they need a refill.

Plan a product replenishment journey

1

Choose a product group

Start with a category customers purchase regularly.

2

Set the timing

Plan the reminder around the product’s replenishment cycle.

3

Invite the next purchase

Provide a clear path from the WhatsApp message to the product page.

Example reorder plan for a regularly purchased product.

Example reorder message

Hi Deniz, if you are ready for more of your favourite coffee, you can find it here. Visit our store to explore the current pack options.

Keep your first reminder focused

  • Choose one regularly purchased product or category.
  • Make sure product, previous order and customer details match.
  • Consider timing and message content alongside customer communication preferences.
  • Meta Business Partner
  • Meta Tech Provider
  • WhatsApp Business Solution Partner

Reorder Reminders

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Which products are a good fit?

Regularly purchased products are a useful starting point. For coffee, skincare or household essentials, for example, plan reminders around the product’s replenishment cycle.

Should every product use the same reminder timing?

Plan timing around the need to replenish each product. Consider your store’s purchase patterns instead of using the same interval for goods that last different amounts of time.

Does a reminder place an order for the customer?

This module invites the customer to shop again through WhatsApp. The customer reviews the product page and decides whether to buy; placing an order remains their step in the example journey.

What information do I need to get started?

Share your chosen product group, the system that holds purchase history and your customer contact information. We can review the available data and suitable reminder timing together.

Explore every moduleChoose the next step for your business.

Plan the right moment for a repeat purchase

Share your frequently reordered products and typical purchase intervals. Let’s choose a WhatsApp reminder journey that suits your store.